Never miss an enquiry
Instant replies at 2am, on weekends and during peak season — when your team can’t always be at the desk.
Guest messaging
WhatsApp AI Bot for hotels and travel agents
Meet guests on the channel they already use. Marhala AI answers enquiries, shares availability and captures qualified leads on WhatsApp — instantly, around the clock, in your brand voice.
Included No setup fees Live in minutes
WhatsApp AI Bot · part of the Marhala AI platform
What is it?
A WhatsApp AI Bot is an automated assistant that connects to the official WhatsApp Business API and replies to guest messages using AI. Marhala AI’s WhatsApp bot understands natural questions about rooms, rates, availability and travel packages, answers them instantly in your tone of voice, and passes every enquiry into your CRM as a scored lead — so no message goes unanswered, day or night.
98%
of WhatsApp messages are opened, most within minutes
24/7
always-on replies with no night shift required
<5s
typical first-response time to a new enquiry
How it works
Up and running in three steps
1
Connect WhatsApp
We connect your number through the official WhatsApp Business API — compliant, verified and ready in days, not weeks.
2
Train it on your brand
The bot learns your rooms, rates, policies and tone so replies sound like your team, not a robot.
3
Capture and convert
Every conversation is scored for intent and emotion and pushed into your Leads Dashboard for follow-up.
Why teams choose it
What the WhatsApp AI Bot does for you
Multilingual by default
Answer international guests in their own language, automatically, to widen your booking funnel.
Human when it matters
Complex or high-value conversations are handed to your team with the full context attached.
Feeds your CRM
Names, intent and sentiment flow straight into the Leads Dashboard & CRM — no copy-paste.
Built for your world
Made for hotels and travel agents
Handle room availability, restaurant bookings, spa questions and late check-out requests instantly, and turn casual WhatsApp messages into direct bookings.
Qualify package enquiries, share itineraries and answer visa or transfer questions the moment a traveller reaches out — before a competitor does.
FAQ
WhatsApp AI Bot — your questions answered
Yes. Marhala AI connects through the official WhatsApp Business API, so your messaging is compliant, verified and reliable — not a grey-market workaround.
Absolutely. The AI handles routine questions instantly and hands off complex or high-value conversations to your team, with the full chat history and lead context attached.
Yes. The bot is trained on your rooms, rates, policies and tone of voice, so guests get answers that feel like they came from your own team.
Most hotels and travel agents are live within days once the WhatsApp Business number is verified. There are no setup fees.
Explore more
Works even better together
Ready when you are
Add WhatsApp AI Bot to your Marhala AI workspace today.
Start free, switch on the tools you need and let AI handle the busywork while your team closes the bookings.
No setup fees · Cancel anytime · Industry Insights always free